This Privacy Statement is addressed to you as a customer or employee of one of our customers who uses the cloud service accessible via mycasavi.com for the purpose of property management.
casavi GmbH (hereinafter also referred to as "casavi" or "we") shall comply with all relevant statutory data protection requirements (German data protection laws, the European General Data Protection Regulation (DS-GVO) and any other applicable data protection law. The legal requirements demand comprehensive transparency about the processing of personal data. Only if the processing is comprehensible for you as a data subject, you are sufficiently informed about the meaning, purpose and scope of the processing. With this privacy policy, we therefore inform you as far as possible about the nature, scope and purpose of the collection and use of personal data (hereinafter also abbreviated as "data").
casavi reserves the right to change this Privacy Statement. The current version of the Privacy Statement is always available on the page of mycasavi.com via the footer ("data protection"). You can save or print out the Privacy Statement at any time via your browser.
Structure of the Privacy Statement
Under A. we provide you with generally applicable information on data processing. In addition, we explain to you, among other things, the relationship of our customers to casavi GmbH from a data protection perspective and which rights you can assert as a person concerned.
Our direct customers (property managers/landlords) will find information below under "B. Special information on data processing by casavi" on how casavi GmbH processes personal data of its customers.
Under "C. Special information on processing when using mycasavi.com" we explain to you how personal data is processed by casavi GmbH on behalf of our customer when using the mycasavi.com platform. The processes described there merely represent the standard case. Data protection information from our customers have always priority.
According to Art. 4 No. 7 GDPR (DS-GVO), the body responsible under data protection law is the one that decides on the purposes and means of processing personal data. For the use of the cloud software mycasavi.com, this is the body that has commissioned casavi GmbH with the provision of this platform, i.e. that processes your personal data with the help of mycasavi.com for the purpose of property management.
For the processing of your personal data in connection with the management of real estate via mycasavi.com, i.e. the field "after the login", casavi GmbH is merely acting as a processor under data protection law within the meaning of Art. 4 No. 8 and Art. 28 GDPR. In this respect, we process your personal data exclusively on the instructions of our principal, i.e. our customer. casavi GmbH has concluded an order processing agreement with this customer in accordance with Art. 28 GDPR, which contractually secures the processing on behalf of the customer. Please contact our customer directly if you have any other questions regarding data protection (in particular regarding storage periods, legal bases and processing purposes).
For some processing, however, we as casavi GmbH are also responsible ourselves; this means that we process your data to this extent for our own purposes and determine ourselves which means are used for processing. This is the case, for example, when you contact us, especially if you have questions when using mycasavi.com or want to give us feedback. We provide you with information on this below under B.
You may assert the following rights free of charge against any controller of your personal data pursuant to Art. 4 No. 7 GDPR in accordance with the statutory provisions:
To assert your rights against casavi, please contact us at hello@casavi.de or by mail at the address listed below under B. Our data protection officer is also available for confidential inquiries. You can reach him at the contact details listed above.
**As an employee of one of our clients, we ask that you primarily contact our client who has contracted us to provide mycasavi.com.
You also have the right to lodge a complaint with a data protection supervisory authority pursuant to Art. 77 et seq. GDPR to complain about the processing of your personal data by the controller. The supervisory authority responsible for casavi GmbH is The Bavarian State Office for Data Protection Supervision (Das Bayerische Landesamt für Datenschutzaufsicht), P.O. Box 1349, 91504 Ansbach, poststelle@lda.bayern.de. An overview of all supervisory authorities can be found at https://www.bfdi.bund.de/DE/Infothek/AnschriftenLinks/anschriftenlinks-node.html.
In order to provide the website accessible via mycasavi.com, we only collect and process the data that your internet browser automatically transmits to us. This happens every time you visit our website, unless you have suppressed the transmission of this data by configuring your browser accordingly. Processed are:
The data is processed on servers rented by us. A processing of these data together with other personal data than those specified above does not take place on our part, unless expressly stated. The temporary storage of the IP address by the system is necessary to enable delivery of the website to your computer. Your IP address is kept accessible only to administrators of this website. As soon as possible, your IP address will be anonymised so that it is no longer possible to assign your person by tracing the internet connection. The anonymisation is done by shortening your IP address.
The temporary processing of the aforementioned data is technically necessary for the provision of a website in accordance with Art. 6 (1) sentence 1 lit. f GDPR in order to display our website correctly and to ensure the security of our information technology systems. Our legitimate interest in data processing also lies in these purposes.
We store log files to avert dangers and for our IT security as well as to provide evidence of possible attacks. These purposes also constitute our legitimate interest in data processing. A personal evaluation of the data, in particular for marketing purposes, does not take place. The legal basis for this is Art. 6 para. 1 p. 1 lit. f GDPR.
Our internet pages are stored and provided with servers of our host provider Amazon Webservices Inc, 410 Terry Drive Ave North, WA 98109-5210 Seattle, USA (AWS). Your data is processed exclusively in a data center in Frankfurt am Main.
The legal basis is based on our legitimate interests in an efficient and secure provision of the web offers Art. 6 para. 1 p. 1 lit. f GDPR. AWS has been contractually obligated by means of an order processing agreement pursuant to Art. 28 GDPR to process personal data only on our instructions. AWS provides a guarantee of compliance with European data protection law via standard contractual clauses concluded with us and supplementary guaranteed protection mechanisms. For more information about our processor AWS, please visit https://aws.amazon.com/de/compliance/germany-data-protection/.
We use appropriate technical and organisational security measures to protect the data you provide against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. These security measures are continuously improved in line with technological developments. Furthermore, all employees and vicarious agents are bound to data secrecy. Our security measures are continuously improved in line with technological developments.
Thus, your personal data is transmitted securely by us through encryption. This applies to the customer login as well as to any input of personal data within the platforms mycasavi.com and relay.immo. For this purpose, we use the TLS (Transport Layer Security) encryption protocol.
In some cases, we use external service providers who are bound by our instructions to process your data on our behalf and under our own responsibility. These have been carefully selected and commissioned by us and are regularly monitored. The assignments are based on agreements on commissioned processing in accordance with Art. 28 GDPR. Independent processing for our own purposes does not take place through the processors. Information about the processors used can be found under the following points.
In some cases, we use processors from countries outside the European Union, Norway, Iceland and Liechtenstein (EEA). The following countries have an adequate level of protection based on an EU adequacy decision: Andorra, Argentina, Canada (limited), Faroe Islands, Guernsey, Israel, Isle of Man, Japan, Jersey, New Zealand, Switzerland, Uruguay. With recipients from other third countries, we agree on EU standard contractual clauses to guarantee an appropriate level of protection. Where necessary, supplementary protection mechanisms are agreed upon to ensure an adequate level of data protection. The standard contractual clauses used also oblige casavi GmbH processors to check before each data transfer and taking into account the circumstances of the data transfer whether the level of protection to be guaranteed is complied with.
The responsible party within the meaning of Art. 4 No. 7 of the EU General Data Protection Regulation (DS-GVO) for the processes outlined below is the
casavi GmbH
Sandstraße 33
80335 München
Represented by:
Peter Schindlmeier (Managing Director)
Oliver Stamm (Managing Director)
Local Court of Munich No. HRB 218832
VAT-Id.: DE300436614
Contact:
Telephone: +49 (0)89 2154 5359 – 0
Telefax: +49 (0)89 2154 5359 – 9
E-mail: hello@casavi.de
– hereinafter also referred to as "we –
If you have any questions or comments about this data protection declaration or data protection in general, you can also contact our data protection officer at DSB@casavi.de or by post at DSB casavi, c/o DPA Drewes Privacy Advice GmbH, Dreizehnmorgenweg 6, D-53175 Bonn.
Unless the legal basis is explicitly stated in the privacy policy, the following applies to processing under our responsibility:
The data processed by us will be deleted or restricted in its processing in compliance with the statutory provisions, in particular in accordance with Art. 17 and 18 GDPR. Unless expressly stated within the scope of this data protection declaration, we delete data stored by us as soon as it is no longer required for its intended purpose. Beyond the point in time when the purpose ceases to exist, data is only retained if it is required for other legally permissible purposes or if the data must continue to be retained due to legal retention obligations. In these cases, processing is restricted, i.e. blocked, and not processed for other purposes. A legal obligation to retain data exists, for example, due to documentation obligations under tax and commercial law. In certain cases, longer retention may be necessary, for example for the purpose of preserving evidence within the framework of the statutory limitation provisions according to §§ 194 ff. of the German Civil Code (BGB). Statutory retention obligations arise, for example, from § 257 para. 1 of the German Commercial Code (HGB) (6 years for commercial books, inventories, opening balances, annual financial statements, commercial letters, accounting vouchers, etc.) as well as from § 147 para. 1 of the German Fiscal Code (AO) (10 years for books, records, management reports, accounting vouchers, commercial and business letters, documents relevant for taxation, etc.).
casavi GmbH is responsible for providing the homepage accessible at www.mycasavi.com. In this respect, reference is made to the information on server log files and our host provider presented above.
If you have any suggestions or questions in connection with the use of mycasavi.com, we would be pleased to hear from you in any form. For the purpose of general organisation, sending and receiving e-mails, we use the non-advertising e-mail programme (e-mail client) Google Mail, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The processing of your data in the context of contacting us by e-mail, contact form, live chat or telephone is carried out, depending on the content of the enquiry, in the case of purely informational enquiries on the basis of your (presumed) consent in accordance with Art. 6 (1) sentence 1 lit. a, Art. 7 GDPR, or in accordance with Art. 6 (1) sentence 1 lit. b GDPR, insofar as the contacts are in connection with (also pre-) contractual performance obligations. For contacting us via our form, we only require the information marked as mandatory and in particular your email address in order to be able to reply to you.
For the organisation and processing of support requests to support@casavi.de, we also use the tool Intercom, a service of Intercom Inc, 4th Fl., San Francisco, CA 94105, USA. The legal basis for the use of the Gmail and Intercom services is Article 6 (1) sentence 1 lit. f GDPR on the basis of our legitimate interests.
For this purpose, we have concluded order processing agreements with both the company Intercom and Google in accordance with Art. 28 GDPR and - insofar as a third country transfer takes place - standard contractual clauses, whereby both companies offer a guarantee of compliance with European data protection law. Furthermore, we have agreed with the company Intercom on the encryption of the data during transmission and in the stored state as additional measures.
We will delete your contact requests immediately after processing, unless legal storage periods require further storage or we are legitimised for further storage due to legitimate interests within the meaning of Art. 6 (1) sentence 1 lit. f GDPR (e.g. legal defence, legal prosecution).
Further information on our processor Intercom can be found at https://www.intercom.com/de/legal/privacy.
You can find more information about our processor Google at https://privacy.google.com/ and at https://privacy.google.com/businesses/compliance/#!?modal_active=none#gdpr.
We collect statistical data on how mycasavi user groups navigate through the website offered, including the time spent on the respective sub-pages. The purpose is to improve the menu navigation and correct malfunctions. In addition, we can give tips on how to use the menu efficiently.
We are able to compile information about the use of the individual components of our website through the overall statistical evaluation of the data obtained. We can see at what time our online offer or its functions or contents are most frequently used. This helps us to continuously improve our website and its user-friendliness. These purposes are also our legitimate interest in processing the data according to Art. 6 para. 1 p. 1 lit. f GDPR.
Processed for these purposes are: the address and dwell time of the websites and sub-pages accessed, actions taken on the websites (retrieval of features such as filters, clicks on certain buttons) and the website from which the users accessed the website accessed.
The processing takes place pseudonymously. Your IP address or other information that makes you directly identifiable is not processed for the purpose of web analysis. The processor Pendo.io Inc. is not able to assign information on usage behaviour to individual persons on the basis of the information transmitted.
You can object to the use of Pendo.io in your profile settings.
For the purposes described above, we use the services of Pendo.io, Inc, 150 Fayetteville St., Suite 1400, Raleigh, NC 27601, USA. We have concluded an order processing agreement and so-called standard contractual clauses with Pendo.io. This provides Pendo.io with a guarantee of compliance with European data protection law. Furthermore, we have agreed with Pendo.io on the encryption of the data during transmission and in the stored state as additional guarantees.
For more information on our processor Pendo.io, please visit https://de.pendo.io/legal/privacy-policy.
On mycasavi.com we give you the opportunity to provide casavi GmbH with feedback on the use of mycasavi.com. We will provide you with a feedback form for this purpose.
The purpose of the processing is to identify errors in the software and to understand operating errors and other errors in connection with the use of mycasavi.com in order to improve the service. We need your e-mail address so that we can contact you with comments, queries or other information. In addition, we want to inform you about improvements to mycasavi.com in connection with the feedback provided.
In order for us to identify an error and/or malfunction and understand its causes, we need some information about the nature and extent of your use of mycasavi while the error occurred. This concerns the period since the last login. For this purpose, the information collected pseudonymously via Pendo.io up to that point (see above under Analysis and Optimisation of mycasavi.com) is linked to your feedback. Processed for this purpose are: the address and dwell time of the websites and sub-pages accessed, actions taken on the websites (retrieval of features such as filters, clicks on certain buttons) and the website from which you accessed the website called up.
Your personal data will be deleted after the processing of your request has been completed, unless it is required for the defence against legal claims or the data must be retained further due to statutory retention obligations. In these cases, processing is restricted, i.e. blocked, and not processed for other purposes.
For the purposes described above, we use the services of Pendo.io, Inc, 150 Fayetteville St., Suite 1400, Raleigh, NC 27601, USA. We have concluded an order processing agreement and so-called standard contractual clauses with Pendo.io. This provides Pendo.io with a guarantee of compliance with European data protection law. Furthermore, we have agreed with Pendo.io on the encryption of the data during transmission and in the stored state as additional guarantees.
For more information about our processor Pendo.io, please visit https://de.pendo.io/legal/privacy-policy.
The legal basis for this procedure is your consent declared with the sending of the feedback, Art. 6 para. 1 p. 1 lit. a, Art. 7 GDPR. At the same time, you consent pursuant to Art. 49 (1) sentence 1 lit. a GDPR that your personal data are processed by the order processor Pendo.io in the USA. The USA has been assessed by the European Court of Justice as a country with an insufficient level of data protection according to EU standards. In particular, there is a risk that your data may be processed by US authorities, for control and for monitoring purposes, possibly without redress. You can revoke your consent at any time with effect for the future.
Due to overriding economic interests, we are entitled to process address data of customers, names (if applicable of the contact person) and, if applicable, their e-mail address on the basis of Art. 6 (1) sentence 1 lit. f GDPR (direct advertising, recital 47 GDPR) in order to inform you by post and/or electronically about comparable, current goods and services that are related to the provision of the contractual service, see also Section 7 (3) no. 2 of the German Unfair Competition Act (UWG). Furthermore, we are entitled to process your personal data in order to send you greeting cards digitally or by post for anniversaries or holidays. Please note that you may object to direct advertising as well as the underlying processing on the basis of our legitimate interests (Art. 6 para. 1 p. 1 lit. f GDPR) at any time in accordance with Section 7 para. 3 No. 3 of the German Unfair Competition Act or Art. 21 GDPR. You can object to the sending of advertising at any time by sending an e-mail to the e-mail address indicated in the footer of the advertising e-mail or otherwise following the instructions at the end of an advertising e-mail. If possible, please send your email from the same email address that you provided when registering so that we can more easily identify you.
Data subjects are our business partners (if natural person) and, if applicable, their employees (contact persons).
For the fulfilment of contracts or the implementation of pre-contractual measures, i.e. for the administration, planning, implementation and processing of business relationships, preparation of offers, processing of complaints, communication as well as for the identification of business partners and their contact persons we process
Listed categories of data are stored in a central system for business partner management.
We use the processor Stripe for accounting and technical generation as well as for sending invoices by e-mail. For this purpose, Stripe processes the agreed contract data on our behalf (booked product, contract term, payment plan, payment and invoice data incl. address, credit card data and the e-mail address belonging to the main user account. In these cases, Stripe only processes personal data on our instructions. This is contractually secured by an order processing agreement in accordance with Art. 28 GDPR.
Insofar as Stripe transfers personal data to the US company Stripe Inc., Stripe guarantees by means of standard contractual clauses and supplementary protection mechanisms to maintain the European level of data protection.
The legal basis for the use of Stripe is based on our legitimate interests in designing our offer economically by outsourcing individual processes, Art. 6 para. 1 p. 1 lit. f GDPR.
Data subjects are our business partners (if natural person) and, if applicable, their employees (contact persons).
The legal basis for the processing is Art. 6 para. 1 p. 1 lit. b GDPR. The legal basis for the use of a business partner management system is Art. 6 para. 1 p. 1 lit. f GDPR on the basis of our legitimate, economic interests in a structured preparation of our business partner data.
If you use chargeable services, personal data will be transferred to Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland for the purposes listed below.
Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, is used on the one hand as a payment service provider. In this respect, Stripe itself is the data controller within the meaning of Art. 4 No. 7 GDPR. For this purpose, payment data and, if applicable, information on your means of payment are transmitted.
The legal basis for the transmission to the payment service provider is Art. 6 para. 1 sentence 1 lit. b GDPR.
In the following, we would like to inform you about the other third parties and processors to whom we transfer personal data. We may transfer personal data to the following categories of third parties:
Billing service providers, printing and postal service providers, insurance companies, telecommunication service providers, insurance brokers and experts for the examination and settlement of claims, public authorities, insofar as a justified request has been made, credit institutions and payment service providers for the processing of payments, external accountants, auditors, legal advisors and auditors.
If we use processors for the processing of data, who are of course bound by our instructions, they are carefully selected, commissioned and regularly monitored by us. The assignments are based on agreements on commissioned processing in accordance with Art. 28 GDPR. The processors do not process data for their own purposes.
Processors include in particular IT service providers (maintenance and support), telemedia service providers for the operation of IT systems (web hosters for the provision of online platforms, providers of cloud software and backup services), service providers for the professional disposal of data waste.
If personal data is transferred to a third country or an international organisation, we will inform you separately about the transfer and the underlying justification standard. The transfer is secured with standard contractual clauses in accordance with Article 46 of the GDPR and/or other suitable transfer safeguards in accordance with Article 44 et seq. GDPR.
For the processing of your personal data in connection with the management of real estate via mycasavi.com, i.e. the field "after the login", casavi GmbH is merely acting as a processor under data protection law within the meaning of Art. 4 No. 8 and Art. 28 GDPR. In this respect, we process your personal data exclusively on the instructions of our client, i.e. usually your employer. casavi GmbH has concluded an order processing agreement with the employer in accordance with Art. 28 GDPR, which contractually secures processing on behalf of the employer. Please contact our customer directly if you have any other questions on data protection (in particular on storage periods, legal bases and processing purposes).
Nevertheless, we would also like to inform you - as far as we are able - about how your personal data is processed when using this platform.
The use and registration of our member area mycasavi is reserved for existing customers and their employees and customers. If you are interested in our products and services, please contact casavi GmbH at casavi.de/kontakt.
In order to be able to log in as a user to the password-protected area of mycasavi.com, you must first register by clicking on an invitation link sent by e-mail or by providing an invitation code, an e-mail address and a password of your own choice. As a rule, casavi shall send the invitation e-mails on the instructions of the customer.
You can log in to your user account with the user data you have specified (user name and password). At this moment, a session cookie is set on your computer. With the optional "stay logged in" function, we would like to make your visit to our websites as pleasant as possible. This function allows you to use our services without having to log in again each time. For security reasons, however, you will be asked to enter your password again if, for example, your personal data is to be changed or you wish to place an order. We recommend that you do not use the "stay logged in" function if the computer is used by several users. In addition, a cookie is set to save language settings. Furthermore, we would like to point out that these functions are not available if you use a setting that automatically deletes stored cookies after each session. In detail, the following cookies are set, which all lose their function after the end of the browser session.
| Domain | Name | Value | Function duration |
|---|---|---|---|
| mycasavi.com | user_session | s%3A1Ag1J4zh6NeMMYYy… | session |
| mycasavi.com | _csrf | s%_LmEUQTfQ63y-g35hLGC… | session |
| mycasavi.com | language | de | session |
When using the system for the first time, you will be asked to set up your profile. Your name and profile photo are visible to all users from your property (administrators, owners, tenants, service staff), regardless of whether you have released them. You can manage and change all details in the protected customer area. Persons who are not part of your neighbourhood or are not assigned to your neighbourhood are not given any information about you. You will find further information while using mycasavi.com under the respective settings options.
Created and published posts in the "Pinboard" section or comments on public messages are visible to all persons assignable to the property and to the persons assignable to your neighbourhood. Please note that sent direct messages as well as public comments can only be deleted if you contact us by e-mail.
Within the platform, you can set whether and how often you want to be informed about certain events (news from your neighbourhood, receipt of new messages, etc.) by e-mail.
To delete your profile, please log in as an employee of one of our customers and select the item "Delete user account" under the profile settings. If you are a casavi GmbH customer yourself, you can terminate your contract and request deletion of the data. Alternatively, you can send us an e-mail to DSB@casavi.de. As a result of the termination or contact, your profile will be deleted by us immediately. If you would also like us to delete data records that we have been commissioned to process for your company in accordance with Art. 28 of the German Data Protection Regulation (DS-GVO), please contact our client who commissioned us directly. The deletion does not affect data that we are legally obliged to retain, for example, due to tax or commercial law provisions. Please remember to back up your profile data before deleting it.
Within the platform you can set whether and how often you want to be informed about certain events (news from your neighbourhood, receipt of new messages, etc.) by e-mail.
Sending emails to our various user groups is a central function of the platform. This ensures that content is communicated in a timely and personal manner. For the purpose of sending e-mails, we use the e-mail sending service "Mailjet" of the provider Mailgun Technologies, Inc, 112 E Pecan St #1135, San Antonio, TX 78205 (USA).
Complete deletion takes place no later than 30 days after the last time the data was sent. E-mail addresses are used exclusively in the context of casavi and are not passed on to third parties. We have concluded standard contractual clauses with Mailgun as well as an order processing agreement in accordance with Art. 28 GDPR. Additional guarantees: encryption of data during transmission and in the stored state.
The privacy policy of Mailgun can be found at https://www.mailjet.de/sicherheit-datenschutz.
If you have any questions about the legal basis for the processing of your personal data and the storage period of your personal data processed by our customer, please contact our customer directly.
In some cases, we use external service providers to provide the mycasavi.com platform, who are bound by our instructions as sub-processors under data protection law in accordance with Art. 28 GDPR. They assist us in the processing of your personal data. The contractors have been carefully selected and commissioned by us and are regularly monitored. The assignments are based on agreements on commissioned processing in accordance with Art. 28 GDPR. Independent processing for our own purposes does not take place through the processors.
The subcontractors include email service providers, host providers, code and web analytics services and font providers. These are named in more detail below. Further information can be obtained directly from our client.
We provide some of our clients with the tool cumul.io, a service of cumul.io NV, Tiensevest 102 box 201, 3000 Leuven, Belgium. In this respect, cumul.io acts as a subcontractor.
cumul.io is used to visualise personal and non-personal data from our platform by means of graphs and charts. This enables our clients to better identify common problems related to their respective managed properties and then improve their own processes. To achieve these purposes, cumul.io processes META data (in particular time and date, category of a message) on the tasks (tasks, messages and tickets) processed by our customers on our behalf. Your IP address and in particular content data, i.e. the content of messages, news, tickets or other communication, are not processed to fulfil this purpose.
For our part, we have concluded an order processing agreement with cumul.io NV in accordance with Art. 28 GDPR. This ensures that cumul.io NV only processes personal data on our instructions. Processing for our own purposes is excluded. Personal data will not be permanently stored on cumul.io servers, passed on to third parties or merged with other data. For further information on purposes and legal bases, please contact our customers.
Further information on data protection can be found at https://cumul.io/privacy.
In order to provide some of our processors with the data they need to perform their tasks, we use the Segment.io service (Segment.io, Inc. 100 California Street, Suite 700 San Francisco, CA 94111 USA). Segment.io is used to break down data flows to create an interface. The service thus helps to collect and interpret technical usage data that is generated during the use of mycasavi.com. In this respect, segment.io acts as a subcontractor.
The usage data collected is processed pseudonymously. IP addresses and other user IDs created by us or other providers used by us are shortened during collection and are not used to link user profiles with personal data. Pseudonymised usage data is usually transferred to a Segment server and temporarily stored there. We have concluded an order processing agreement with the provider Segment.io in accordance with Art. 28 GDPR as well as standard contractual clauses, whereby the provider guarantees to process personal data only on instruction and to comply with European data protection law. Furthermore, we have agreed with Segment.io on the encryption of data during transmission and in the stored state as additional measures.
Further information is available at https://segment.com/docs/legal/privacy/.
To ensure the technical stability of our service, we monitor it using the Sentry service (Functional Software Inc., 132 Hawthorne Street, San Francisco, California 94107, USA). Among other things, this allows code errors to be identified and then corrected. Information on possible causes of errors is collected anonymously or anonymised immediately after collection. In this respect, Sentry acts as a subcontractor.
We have concluded an order processing agreement with Sentry in accordance with Art. 28 GDPR, on the basis of which Sentry may only process and delete your personal data on our instructions. In addition, we have concluded European standard contractual clauses with the provider, with which the provider has undertaken to comply with European data protection law for the services it provides. Furthermore, we have agreed with Sentry on the encryption of data during transmission and in the stored state as additional measures.
Further information can be found at https://sentry.io/privacy/.
Letzte Aktualisierung: Donnerstag, 6. Juni 2024